Using phone interviews

Irvine, Annie (2010) Using phone interviews. Other. Morgan Centre, University of Manchester.

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This toolkit explores the use of telephone interviews in qualitative research. It discusses the practical and methodological advantages of the approach, including minimal travel time and cost and increased anonymity for participants.

The two main methodological objections to telephone interviews are traditionally: the difficulty of achieving rapport with participants; and the lack of non-verbal communication. The toolkit discusses whether these concerns are well-founded, and suggests that their significance may have been exaggerated.

Item Type: Working Paper (Other)
Additional Information: This is part of the Realities Toolkit series, available from
Uncontrolled Keywords: phone interviews, telephone interviews, interview mode
Subjects: 4. Qualitative Data Handling and Data Analysis > 4.23 Qualitative Approaches (other)
Depositing User: Realities user
Date Deposited: 23 Nov 2010 12:24
Last Modified: 14 Jul 2021 13:53

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